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Last updated: 03-12-2025 This Privacy Policy describes how we collect, use, disclose and protect your personal data when you visit or use our websites and related services, and explains your privacy rights under applicable data protection laws (including the EU General Data Protection Regulation – “GDPR”). By using our Websites or otherwise providing us with personal data, you agree to the practices described in this Privacy Policy.
1. Who we are The data controller responsible for processing your personal data is: Btactical (Breuker VOF)
Notestraat 10
1742 Ternat – Belgium
VAT: BE0763.870.050
E-mail: info@btactical.eu In this Privacy Policy, we refer to Btactical (Breuker VOF) as “Btactical”, “we”, “us” or “our”.
2. Scope of this Privacy Policy This Privacy Policy applies to personal data we collect:
via our websites btactical.eu and btac.be (together, the “Websites”);
via the Webshop on btactical.eu, which sells only freely available products (no firearms, ammunition, dual-use or other licensed/restricted goods are sold online);
via the showroom / contact forms and offline interactions related to firearms, dual-use and other licensed or restricted goods presented on btac.be (which does not offer online sales);
via e-mail, phone, in-person visits, and other communication with us relating to our products and services.
This Privacy Policy does not apply to third-party websites, services or plug-ins which may be linked from our Websites. Those are governed by their own privacy policies.
3. Definitions For the purposes of this Privacy Policy:
“Personal Data” means any information relating to an identified or identifiable natural person.
“Processing” means any operation performed on Personal Data, such as collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, erasure, etc.
“Webshop” means the online store on btactical.eu that sells only freely available products.
“Showroom Website” means btac.be, which presents information about firearms, dual-use and other licensed or restricted products for offline sale only.
“Device” means any device that can access the Websites such as a computer, smartphone or tablet.
“Service(s)” means collectively the Websites, the Webshop and related customer service activities (online and offline).
“You” / “your” means any individual accessing or using our Services, or the organisation on whose behalf an individual accesses or uses our Services.
4. What personal data we collect 4.1 Data you provide to us We may collect the following categories of Personal Data that you provide directly to us, for example when you create an account, place an order, fill out a contact form, sign up for a newsletter, or contact us by e-mail or phone:
Selected preferences (e.g. language, communication preferences)
Firearms / licensed / dual-use related information (offline & showroom contacts)
Identification document details (e.g. ID card or passport number, issuing authority, validity)
Firearms licences, sports shooter permits, hunting permits or other legal authorisations (including licence numbers and copies where permitted/required by law)
Information in end-user or end-use declarations (for dual-use/restricted goods), including data about your employer, role, intended use, ultimate end-user and place of use
Other information required by firearms, export control or strategic-goods legislation and our KYC policy.
Communication and content
Messages you send us via contact forms, e-mail or other channels
Feedback, complaints and other correspondence
Information you provide when participating in surveys or promotions.
You are not obliged to provide us with all requested data. However, if you choose not to provide certain information, we may not be able to process your order, respond to your request or comply with legal obligations (e.g. identification and licence verification). 4.2 Data we collect automatically When you visit or interact with our Websites, we automatically collect certain information about your Device and usage, including:
IP address
Browser type and version
Operating system and platform
Referrer URL (the website you came from)
Pages visited on our Websites and time spent on those pages
Date and time of visits
Device identifiers and similar technical data
This Usage Data is primarily used for security, troubleshooting, statistics and to improve our Websites. 4.3 Cookies and similar technologies We use cookies and similar tracking technologies (such as web beacons, pixels and tags) on our Websites to:
remember your preferences (e.g. language);
maintain your session and shopping cart;
collect statistics about use of the Websites;
support security measures;
where applicable, provide or measure the effectiveness of marketing.
You can manage your cookie preferences via your browser settings and, where implemented, via our cookie banner or cookie management tool. If you block certain cookies, some features of the Websites may not function properly. For more information on the cookies we use and how to manage them, please refer to our Cookie Policy (if available) or the cookies section of this Privacy Policy.
5. For what purposes and on what legal bases we process your data We process your Personal Data only when we have a valid legal basis under the GDPR. Depending on the context, we may process your data for the following purposes and on the following legal grounds:
To operate and provide our Websites and Webshop
To allow you to browse the Websites, create and manage your Webshop account, process orders of freely available products, process payments and deliver your purchases.
Legal basis:
Performance of a contract (Article 6(1)(b) GDPR)
Our legitimate interests in operating our business and websites (Article 6(1)(f) GDPR)
To handle showroom and offline sales and compliance checks (firearms, dual-use and licensed goods)
To verify your identity and legal authorisations (licences, permits), comply with firearms and strategic-goods legislation, perform KYC checks, maintain legal registers and assess end-use/end-user declarations.
Legal basis:
Compliance with legal obligations under firearms and strategic-goods / export control law (Article 6(1)(c) GDPR)
Our legitimate interests in preventing misuse, fraud and illegal activities (Article 6(1)(f) GDPR)
To communicate with you and manage your requests
To respond to your questions, comments, complaints and other requests (e-mail, phone, contact forms).
Legal basis:
Performance of a contract or steps prior to entering into a contract (Article 6(1)(b) GDPR)
Our legitimate interests in providing good customer service (Article 6(1)(f) GDPR)
To send you marketing communications
To send you news, special offers and information about products or events similar to those you have purchased or asked about, where permitted by law, and/or where you have given explicit consent (e.g. newsletter).
Legal basis:
Our legitimate interests in promoting our products and services (Article 6(1)(f) GDPR), where allowed; and/or
Your consent, where required (Article 6(1)(a) GDPR).
You can opt out at any time by using the unsubscribe link in our e-mails or contacting us.
To ensure security, prevent fraud and abuse
To protect our Websites, systems, customers and business from unauthorised access, misuse, fraud, illegal transactions and similar risks.
Legal basis:
Our legitimate interests in ensuring network and information security (Article 6(1)(f) GDPR)
Compliance with legal obligations (Article 6(1)(c) GDPR), where applicable.
To comply with laws and legal obligations
To keep accounting records, maintain firearms and KYC registers, respond to lawful requests by authorities, and comply with applicable regulations (e.g. firearms, export control, tax, bookkeeping, sanctions).
Legal basis:
Compliance with legal obligations (Article 6(1)(c) GDPR)
To improve and develop our Services
To analyse use of our Websites, assess marketing campaigns, and improve our products, services and user experience.
Legal basis:
Our legitimate interests in improving and developing our Services (Article 6(1)(f) GDPR)
Your consent for non-essential cookies and similar technologies, where required (Article 6(1)(a) GDPR).
If we intend to use your Personal Data for a new purpose that is not compatible with those listed above, we will inform you and explain the legal basis for that further processing.
6. Who we share your data with We do not sell your Personal Data. We may share your Personal Data with:
Service providers and processors
Third-party providers who act on our behalf and only process Personal Data pursuant to our instructions, such as:
IT hosting and maintenance providers;
payment service providers (e.g. for Webshop payments);
shipping and logistics companies;
providers of analytics and security services;
professional advisers (e.g. legal or accounting).
Authorities and regulators
Where required by law or in response to lawful requests, for example:
firearms licensing authorities;
customs and export control / strategic-goods authorities;
law enforcement, courts or other governmental bodies.
Business transfers
In connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, your Personal Data may be transferred to the acquiring entity. In such cases, we will ensure that your data remains adequately protected and inform you where legally required.
In all such cases, we only share the minimum data necessary and, where appropriate, conclude data processing agreements with service providers that include suitable safeguards.
7. International transfers Your Personal Data is primarily processed within the European Economic Area (“EEA”). If we transfer Personal Data outside the EEA, we will ensure that an adequate level of protection is provided, for example by:
a European Commission adequacy decision; or
appropriate safeguards such as Standard Contractual Clauses; or
another mechanism recognised by data protection law.
You can contact us for more information about any international transfers and the applicable safeguards.
8. How long we keep your data We retain your Personal Data only for as long as is necessary for the purposes described in this Privacy Policy, or for as long as required by law. Retention periods vary depending on the type of data and purpose, for example:
Webshop account data: as long as your account remains active and for a limited period thereafter, unless we are required to retain data longer (e.g. invoices).
Order and invoicing data: retained for the period required by tax and accounting laws.
Firearms / licensed goods / KYC records: retained for the period required by firearms and strategic-goods regulations and related guidelines.
Contact and complaint data: retained for as long as necessary to handle your request and for a reasonable period thereafter for evidence purposes.
Marketing data: retained until you withdraw your consent or object to further processing, or after a period of inactivity in line with applicable rules.
When we no longer need your Personal Data, we will delete it or anonymise it in a secure manner.
9. Security of your personal data We take appropriate technical and organisational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include, among others:
use of secure connections (SSL/TLS) for sensitive data transmissions;
access controls and restricted access to Personal Data;
secure storage and regular backups;
internal policies on data protection and information security.
However, no system is 100% secure. You are responsible for keeping your login credentials confidential and for using up-to-date security software on your devices.
10. Your rights Under applicable data protection law (including the GDPR), you have a number of rights in relation to your Personal Data. Subject to legal conditions and limitations, these include:
Right of access
You can request confirmation as to whether we process your Personal Data and, if so, receive a copy of that data and information about the processing.
Right to rectification
You can request that we correct inaccurate or incomplete Personal Data about you.
Right to erasure (“right to be forgotten”)
You can ask us to delete your Personal Data, for example when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent (where consent was the legal basis).
We may have to retain certain data when required by law or where we have overriding legitimate grounds (e.g. legal obligations regarding registers, accounting, firearms, or export control).
Right to restriction of processing
You can request that we temporarily restrict processing of your Personal Data, for example while we verify its accuracy or assess an objection.
Right to data portability
For certain data that you have provided to us and that we process by automated means on the basis of your consent or a contract, you have the right to receive it in a structured, commonly used and machine-readable format and to transmit it to another controller.
Right to object
You can object at any time, on grounds relating to your particular situation, to our processing of your Personal Data that is based on our legitimate interests.
You always have the right to object to the processing of your Personal Data for direct marketing, including profiling related to such marketing. If you object, we will stop this processing.
Right to withdraw consent
Where we process your Personal Data based on your consent, you can withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint
You have the right to lodge a complaint with your local supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement.
In Belgium, the supervisory authority is the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
To exercise your rights, please contact us using the details in the “Contact us” section below. We may need to ask you for additional information to verify your identity before we respond.
11. Children’s privacy Our Services are not directed at children under the age of 16, and we do not knowingly collect Personal Data from children under 16 without appropriate consent where required by law. If you believe that we have collected Personal Data about a child without proper consent, please contact us and we will take appropriate steps to delete such data.
12. Cookies – summary As mentioned above, we use cookies and similar technologies for various purposes, including:
Strictly necessary cookies
Required for the Websites to function (e.g. session cookies, security cookies). These cannot usually be disabled.
Preference / functionality cookies
To remember your choices (e.g. language), providing a more personalised experience.
Analytics cookies
To understand how visitors use our Websites (e.g. which pages are most visited), helping us improve content and functionality.
Where required by law, we will ask for your consent before placing certain cookies (e.g. non-essential analytics or marketing cookies). You can adjust your cookie settings in your browser and, where available, via our cookie banner or management tool. For more detailed information, please refer to our separate Cookie Policy (if published).
13. Changes to this Privacy Policy We may update this Privacy Policy from time to time, for example to reflect changes in our practices, legal requirements or technical developments. When we make material changes, we will take appropriate steps to inform you, such as:
posting a prominent notice on our Websites;
updating the “Last updated” date at the top of this page;
where appropriate, informing you by e-mail or through your account.
We encourage you to review this Privacy Policy periodically. Changes become effective when they are published on this page.
14. Contact us If you have any questions, concerns or requests regarding this Privacy Policy or our processing of your Personal Data, you can contact us:
